Telehealth technology is rapidly changing the healthcare industry with digital technologies like remote patient management, live chat, and interactive online portals. From patients and caregivers to managers and insurance firms, it is getting more effective. The technology has enabled patients to communicate and consult with their doctors, share medical documents and get transcriptions through their smartphones….
If a patient suddenly falls seriously sick, they might not have a choice on which healthcare center to visit. Such situations are rare and many patients choose in advance the health provider they want to visit. Mostly, their choice is guided by an experience or someone else’s experience with the institution or a specific practitioner….
After the pandemic hit the entire world, the health sector was the most affected. To date, it is faced with numerous challenges coming from the patients, the governments, internal systems, and fast-evolving technology. The influx of patients led to crowding within the medical facilities and since then, medical professionals have to work for long hours. There…
The sense of having only a limited amount of time to ‘waste’ on patients as well as impatience, irritation, and lack of communication are mannerisms of a doctor that convey a negative message to patients. They feel anxious in the first place and the stiff-upper-lip approach from an uncaring medical professional can raise their blood…
The whole world is facing rapid technological upheaval, thanks to Covid-19, where everything more or less has had to go online. It’s hard to think of the medical world in terms of Artificial Intelligence and digital medicine, and yet these will improve efficiency in the healthcare industry. Doctors have to adopt all the latest technological…
Healthcare relies on customer service to the extent that providers live or die based on factors such as the quality of care they provide and their daily interactions between employees and patients. Today, the importance of a patient-centric relationship cannot be underestimated. Every employee is involved in customer service and should be dedicated to improving…
When the relationship between healthcare providers and their patients is strong, it leads to more patient compliance, earlier detection of disease, reduction in costs, and better clinical outcomes. For this kind of relationship to exist, one of the contributing factors is what patients experience at a clinic. A positive end-to-end experience is necessary if you want…
Technology plays a huge role in a lot of industries nowadays. There are many developments that simplify large industry-wide problems into more manageable tasks. Medical practitioners too have many responsibilities that are quite complex and might seem unmanageable. In this case, technology has saved the day because a lot of the tasks can now be easily…
Every time a patient enters your office, they add to your volume of paperwork to work on, the amount of data to be keyed in, and the number of claims from which practitioners expect reimbursements. The flow of information between departments must be in agreement beginning with your patient portal, to collections, and through reimbursements. You…
The billing process can take up a lot of resources in your company. You will encounter issues with it at some point. To approach them, consider outsourcing your
