Healthcare relies on customer service to the extent that providers live or die based on factors such as the quality of care they provide and their daily interactions between employees and patients. Today, the importance of a patient-centric relationship cannot be underestimated. Every employee is involved in customer service and should be dedicated to improving…
When the relationship between healthcare providers and their patients is strong, it leads to more patient compliance, earlier detection of disease, reduction in costs, and better clinical outcomes. For this kind of relationship to exist, one of the contributing factors is what patients experience at a clinic. A positive end-to-end experience is necessary if you want…
Technology plays a huge role in a lot of industries nowadays. There are many developments that simplify large industry-wide problems into more manageable tasks. Medical practitioners too have many responsibilities that are quite complex and might seem unmanageable. In this case, technology has saved the day because a lot of the tasks can now be easily…
Every time a patient enters your office, they add to your volume of paperwork to work on, the amount of data to be keyed in, and the number of claims from which practitioners expect reimbursements. The flow of information between departments must be in agreement beginning with your patient portal, to collections, and through reimbursements. You…
The billing process can take up a lot of resources in your company. You will encounter issues with it at some point. To approach them, consider outsourcing your electronic billing service. When healthcare providers start to outsource their billing, they report receiving a number of universal benefits. Each company has its own priorities. However, most of…
When you run a busy medical office, one of the biggest challenges that you face is billing patients for your services. Not only do you have to bill patients or their insurance companies, but you also have to operate a complex financial administrative service, and even make claims to collections if you can’t get the…
The healthcare industry has exploded like few others over the last several years. With the population living longer, advances in technology, changes to healthcare laws, and other factors, there are now more medical practices, laboratories, clinics, and other facilities so that the public can get the care it needs. If you are a medical provider…
Physicians are always finding a balance between giving their patients the best care within a system that rewards more codes, not necessarily better care. Indeed, physicians want to focus on providing care for their patients. However, they are always faced with fitting a model of care into a system of medical billing that allows them…
If you are managing a healthcare organization, one of the challenges is the billing. You need an expert to handle your staffing, your accounting, and your billing. At Human Medical, we offer a comprehensive electronic billing service that can expedite your medical billing, but how much do you really know about the EDI set-up for…
Perhaps when you became a doctor, you never imagined that you would spend a lot of your working life pursuing your patients for medical bills? Often, wrangling all of the bills that go out of your office can be difficult, and if you are not particularly management-minded, it can be easy to get lost in…
