Every time a patient enters your office, they add to your volume of paperwork to work on, the amount of data to be keyed in, and the number of claims from which practitioners expect reimbursements. The flow of information between departments must be in agreement beginning with your patient portal, to collections, and through reimbursements. You need to work with a transparent system that involves the application of technology and information dissemination that helps your medical clinic grow and achieve results.
Improve the experience of new patients
Patients spend precious time filling out paperwork at reception as they wait to see the doctor. You can eliminate this time and save your patient’s time by sending them the forms online to fill out before the visit. Filling forms online will help eliminate queues at the reception and reduce patient complaints about wait times which can negatively affect your clinic. This method is more effective with clients who call or email to book appointments.
Use automated systems
Automated communication systems like automated reminders for appointments and online scheduling for doctors can save you and your staff a lot of hours. The systems will help you answer questions regarding prescriptions, referrals, requests for medical records, and appointments. The system is also helpful while sending test results by eliminating hard copies and allows the sharing of charts and results digitally, and it also allows your team to seamlessly communicate between your back office and the front office.
Improve medical billing efficiency
Medical billing issues can also negatively affect your patient’s overall experience if they do not receive a statement in a reasonable amount of time during the billing process. One way to boost medical billing efficiency is to use medical billing and coding services provided by a medical billing service. Los Angeles practices do not need to work with a local company, once implementing the online strategies above, practices are free to work with billing companies across the country. Look for the company that will safeguard your relationship with your patients each step of the billing cycle. When you use improved medical billing systems, you save up to $5 for each bill processed.
Use value-based reimbursement
Instead of using the old fee-for-service model, switch to value-based reimbursement optimization and cut on cost by paying the value for quality work instead of quantity. There are medical billing companies in California that can assist you to set up reimbursement systems that will ensure accurate coding and documentation that improves processing speed and accuracy for claims which ensures retention of finances into your clinic, translating into growth.
Focus on optimal clinical resource utilization
When you integrate planning and resource utilization, you will focus more on adding to the list of services provided by your clinic accompanied by improvement of your initial services and decreasing investments in finances, materials, and human resources. Thorough resource optimization includes using treatment protocols that help drive down costs and providing an alignment for physicians through an episode of the care system. With the right workflow in place, you can improve the patient experience from the care they receive to medical billing issues within the same platform.
Call Human Medical Now
It is possible to make your medical clinic operations smoother and faster through the integration of the right system. There is software that helps to ease your work by providing a way to maximize your collections and reimbursement as well as end-to-end medical billing so that you focus on your practice instead of managing resources. For more information on managing billing issues to maximize your collections, call us at (888) 675 6895.